Sales and service of outdoor power equipment
Ralph Helm Inc. has the largest selection of parts and accessories in the Fox Valley area. With locations in Elgin and Crystal Lake, we have next day delivery available thru UPS on over 100,000 parts. Our first-class Service department is t
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Interview Q&A
How long have you been in business?
Since 1923
What is your primary product or service?
Ralph Helm Inc proudly sells and services Toro, Honda, Cub Cadet, Stihl and Echo power equipment products
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I took over the business with my partner from my father who took the business over from his father.
How do you differentiate yourself from other businesses in your category and area?
We service what we sell. Our Ralph Helm Inc Advantage guarantees our customer fast turn around in our shop or the use of a free loaner unit
How many locations do you have and do you have plans to expand?
Ralph Helm Inc is located in Elgin and in Crystal Lake
Provide detailed directions to your location
Ralph Helm Inc is located on the north east corner of Randall Road and Route 20
What type of payments do you accept?
We accept cash, check and all major credit cards
Which areas do you service?
We service the entire Fox Valley
Who owns your company or runs daily operations?
Ralph Helm Inc is owned by Jim Brandes and Ralph Helm III. Our Elgin store is run by Mike Jarvis
What are your hours of operation?
Monday - Friday 7:30am until 5:00 pm Saturdays 8:00 until Noon. Other hours by appointment.
What is the best compliment anyone can give you?
When they tell us we exceeded their expectations.