Elgin's Best Residential and Business Computer Consulting Company
We are PC Pal Computer Solutions. We are a small, yet enterprising Computer Consulting Company located in Elgin, IL. With the increasing need for computer consultants and repair technicians we would be honored if you choose PC Pal Computer Solutions.
What we do....
Our services are aimed towards commercial and residential customers. From installation of new software to connecting multiple inner office workstations on a network, we provide the services needed by PC users of today.
Our Commitment...
•Friendly Service: Most importantly we intend to provide you service with a smile and a friendly attitude so you'll know we want to be your PC PAL
•Computer Services : Today, your computer system, more than ever before, is the backbone, nervous system and indeed the very lifeblood of your business. Many businesses and homes like yours turn to PC PAL Computer Solutions for their computer system maintenance, problem resolution, upgrades, network and designs needs.
Interview Q&A
How long have you been in business?
We have been servicing the Fox Valley area for 15 years.
What is your primary product or service?
Residential and Small business repairs, setup, networking, virus removal and more.
IT consulting, IT Services, Computer Consulting, PC Tech Support, Server Support, Data Recovery, Computer Repair, Computer Support, Managed IT Services, PC Support, Networks, Network Security, Email Archiving, Data backup, Computer Services, Network Consultant, Network Installation, Microsoft Server, Exchange Server, Network Consulting, Microsoft Consulting, Technical Support 24-7, Remote Management, Network Installation, Firewall Management, Checkpoint, Juniper, Cisco Works, IT Security, IT Infrastructure Planning, Virus, Backup and Disaster Recovery, Virtualization, Vmware, Hyper-v, Microsoft Virtual Server, Server Optimization, Web Site Design
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I began servicing computers as a necessity and when I was honorably discharged in 1990 I strated training myself and started doing business in 1995.
How do you differentiate yourself from other businesses in your category and area?
We are a home based business and treat our customers as our friends (Pals). We are a personable company and provide the best service possible.
How many locations do you have and do you have plans to expand?
We have one location. Our home office.
Provide detailed directions to your location
We are located on Business 20 in Elgin. Follow route 20 and exit at Villa St.
What type of payments do you accept?
We accept any type of payment but prefer cash or checks. Visa, Master Card etc:
Which areas do you service?
We service up to 20 miles of Elgin. Streamwood, Bartlett, South Elgin, Dundee, Geneva, Aurora, Hanover Park and many other cities in the area to include:
Aurora, Batavia, Elburn, Elgin, Geneva, Montgomery, North Aurora, Saint Charles, Sugar Grove, Wasco, Itasca, Lisle, Lombard, Naperville, Roselle, Villa Park, Warrenville, Wayne, West Chicago, Wheaton, Willowbrook, Winfield, Wood Dale, Westmont, Woodridge, Bartlett, Bellwood, Berkeley, Elk Grove Village, Schaumburg, Westchester, Western Springs
Who owns your company or runs daily operations?
John and Nicole Kemper from our home based office.
What are your hours of operation?
9am to 9pm in order to service working customers. We will even stay open later is requested for someone working late.